FAQ
Straight answers, before you ask.
General
What is AREGT?
AREGT is a real estate growth and marketing partner. We bring marketing execution, lead operations, digital presence management and business support together through one organized service partner.
Who do you work with?
Independent real estate agents, solo realtors, independent brokers and growing real estate teams in the United States.
Is AREGT a virtual assistant company?
No. You are not hiring an individual assistant by the hour. You engage a partner that plans and delivers a defined set of work each month.
Is AREGT a brokerage or a transaction coordinator?
No. AREGT does not provide brokerage services, transaction coordination, contract or document handling, MLS services, legal advice or property valuations.
Services
Can I start with just one service area?
Yes. Many clients start with the area that needs the most attention. If none of the three plans fits, we can discuss a custom scope.
Can you help market my listings?
Yes, as marketing. We can prepare property graphics, listing content, promotional materials and virtual staging coordination from details you have confirmed. We do not manage the listing or the transaction.
Is this business coaching?
No. We look at how your marketing and business activities are organized and report on them. Decisions about your business, your pricing and your clients stay with you.
Are your market reports property valuations?
No. Market and competitor research supports your marketing and planning. It is not an appraisal, a valuation or investment advice.
Marketing and advertising
Is advertising spend included?
No. The plan price covers managing your campaigns. Ad spend is paid by you directly to Meta or Google on accounts you own.
How do you handle virtual staging?
Original photos are always kept. Staged images are labelled as virtually staged where required, and we do not alter structural features, views, fixtures or the condition of a property.
Do you film video?
Plans cover editing footage you supply. On-site production is quoted separately.
How do you keep marketing fair-housing aware?
Content and ad targeting are prepared with fair housing requirements in mind, and you review everything before it is published. Final compliance responsibility stays with you and your broker.
SEO and content
Will SEO get me to the first page of Google?
Nobody can honestly promise that. SEO is ongoing work on your content and pages. We do not guarantee rankings, traffic, leads or sales.
Do you build new websites?
Not as part of a monthly plan. Plans cover content, SEO and maintenance on your existing site. A redesign or new build is a separate project with its own quote.
Are hosting, IDX and plugins included?
No. Hosting, IDX licensing, premium plugins, custom coding and integrations are separate costs and separately scoped work.
CRM and lead operations
Does a researched prospect list mean those people can be contacted?
No. Research identifies people or businesses that fit your criteria. It does not create permission to contact them. Outreach has to follow applicable consent, opt-out and do-not-call rules, and you approve who is contacted and how.
Do you sell or supply purchased leads?
No. We research prospects and organize the leads your own marketing produces. We do not sell lead lists and we do not guarantee a number of leads.
Which CRM do you work with?
We work inside the CRM you already use, through access you authorize. If you do not have one, CRM setup can be scoped as a separate project.
Pricing and packages
Is there a minimum commitment?
We recommend an initial engagement of three months. That gives enough time to set up workflows, start the marketing, review performance and make improvements. After that, the engagement continues month to month.
How does billing work?
Services are billed monthly in advance. The first payment is due before work begins, and later payments are due at the start of each monthly service period. Advertising spend and third-party costs are separate unless included in writing.
How do I cancel?
After the initial three months, you can cancel with at least 30 days’ written notice before your next billing period. During the first three months, early termination is possible by mutual written agreement or where the service agreement allows it. Either side may end the agreement for a material breach that is not corrected within 10 business days of written notice.
Do you offer refunds?
Monthly payments are generally non-refundable once the service period has started, including where not all deliverables are used. If AREGT ends the agreement without cause, or cannot provide a material part of a prepaid period, the unused portion is refunded or credited fairly and in proportion.
What do you need from me?
Information, approved content, account access, property details and timely feedback where needed. Delays in providing these can affect delivery schedules. They do not extend the billing period or carry unused work forward without limit.
What if I need something outside my plan?
Work outside your package needs a separate written quote and your approval before it begins.
Who owns my accounts and data?
You do. You keep ownership and control of your business accounts, advertising accounts, brand assets and business data. AREGT receives only the authorized access needed for the agreed work.
Can I change plans?
Yes. Upgrades, downgrades and scope changes are agreed in writing before the revised services begin.
Do you guarantee results?
No. AREGT does not guarantee a particular number of leads, sales, rankings, website visitors or advertising results. Performance depends on many factors outside our control.
Is this the full contract?
No. This is a summary. The signed service agreement sets out billing dates, notice procedures, termination, intellectual property, confidentiality, data handling, liability and governing law, and it takes precedence over this page.
Onboarding and collaboration
How do we get started?
With a free 20-minute conversation about your business. If there is a fit, we agree a scope, set up authorized access and begin the first month’s work.
How much of my time does this take?
Mainly approvals and supplying materials such as photos, footage and property details. How quickly you respond affects how quickly work can be delivered.
Who approves the work?
You do. Content, campaigns, property marketing and outreach come to you for approval before they are published or sent.
Privacy and access
How do you access my accounts?
Through access you authorize on your own accounts, limited to what the agreed work needs. We do not ask you to send passwords by email or through website forms.
Who owns the accounts and the data?
You do. Your advertising accounts, CRM, website, brand assets and business data remain yours.
What happens when we stop working together?
Access is removed and your materials are handed back. The details are set out in the service agreement.
Answers about pricing and terms summarize AREGT’s proposed commercial terms. The signed service agreement sets out the full terms and takes precedence.
You don’t need another thing to manage. You need the right support.
Let’s understand your business, identify where support would make the biggest difference, and explore how AREGT can help.
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